Shipping policy

This **Shipping & Delivery Policy** is tailored for your **Precious Gold** Shopify store, specifically highlighting your commitment to local customers in the eMalahleni/Witbank region while remaining professional for all other orders.

Shipping & Delivery Policy

1. Local Delivery (eMalahleni & Witbank)

We are proud to serve our local community! For customers residing within eMalahleni and Witbank, we offer specialized local delivery.

 Cost: Free for all orders over R600. A flat delivery fee of R100 applies to orders under R500.

Timeline: Most local orders are delivered within 1–2 business days.

 Convenience: We prioritize bulk orders (including our 25L drums) for direct door-to-door delivery.

2. Nationwide Shipping (South Africa)

For customers outside our local area, we partner with reliable courier services to ensure your products reach you safely.

Rates: Shipping fees are calculated at checkout based on the weight and volume of your order.

Timeline: Standard delivery typically takes 3–5 business days, depending on your location.

 Tracking: Once your order has been dispatched, you will receive a tracking number via email so you can monitor your delivery.

3. Bulk/Business Orders

For guesthouses, restaurants, or offices requiring large-scale supply:

 * We offer prioritized logistics for businesses within the eMalahleni region.

 * Please contact us directly at preciousgold4578@gmail.com via WhatsApp at +2772 436 0437 custom recurring delivery schedules or bulk business pricing.

4. Order Processing Time

We aim to process and pack all orders within 24 hours of payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.